Privacy Policy

Sceny (the "Company") runs Sceny, a video planning and generation service, and follows the Personal Information Protection Act and related law. This policy explains what we collect, why, who processes it, and how long we keep it.

When you join

Required

Email from Google or another social login, nickname, and a record of the required consents.

Optional

Profile image.

We do not collect a password, phone number, address book, date of birth, gender, location, job, or relationship status to join.

While you use the Service

• Prompts, reference files you upload, generated images and video, projects, assets, and agent chat
• Time of access, IP address, browser and device data, usage and error logs

Support

If you email us we keep the address and the message so we can reply. We do not currently collect a national ID number or a shipping address for prizes. Sources: social login, what you type or upload, server logs, and mail to support@sceny.app.

• To run your account, show your nickname, and stop duplicate or abusive sign-ups
• To provide video projects, assets, recipes, the agent, and image or video generation
• To show credit balance and, if paid products launch, to handle payment and refunds
• To answer questions, send security or terms notices, and improve the Service with de-identified statistics

Sceny is not a dating or matching service. We do not collect sensitive data for that purpose, and we do not offer location-based features today.

We delete personal information when you leave or the purpose ends, except:

Abuse records

3 years (internal policy)

Re-sign-up guard

Email for 3 months after withdrawal

Access logs and IP

3 months (Communications Privacy Protection Act)

Paid transactions

Contract and payment 5 years, complaints 3 years, advertising 6 months (Electronic Commerce Act)

Prompts and reference files may be sent to AI providers whose servers are outside Korea, for as long as needed to run the job.

Google

Social login and some image generation

Other model vendors

OpenAI and, by contract, vendors such as ByteDance, Kling, MiniMax, or Alibaba — generation

Object storage

Uploaded and generated files

Processing lasts until you withdraw or the vendor contract ends, or until a legal retention period runs out. We do not use KakaoTalk Alimtalk, bulk SMS, or address-book sync.

We do not give personal information to a third party unless you agree or the law requires it. Research or statistics use only a form that cannot identify you.

Electronic files are deleted so they cannot be restored. Paper, if any, is shredded or burned. We honor withdrawal, consent withdrawal, and deletion requests except for records the law says we must keep.

You can view and edit your nickname and image in the profile and request account closure. You may also ask to access, correct, delete, or stop processing, or withdraw consent, at support@sceny.app. We do not use or share the data while a correction is pending.

• Encryption in transit, least-privilege access, and network controls
• Safe handling of social-login tokens and sessions. The Service does not take a sign-up password.
• A small set of staff and periodic review

The Company is not responsible for incidents caused by a Member sharing their social-login account.

Support hours: weekdays 09:00–18:00 Korea time.

Support

Customer Support · support@sceny.app

Privacy officer

- · support@sceny.app

Other help: KISA privacy reporting (privacy.kisa.or.kr, 118), Personal Information Dispute Mediation Committee (kopico.go.kr), the Supreme Prosecutors' Office cyber unit, and the National Police Agency cyber unit.

This policy applies from August 30, 2026. We will post updates in the Service and announce material changes before they take effect.